Privacy & Security
Privacy of Your Information and Data Protection
Pet Protect Limited is registered under the Data Protection Act. Pet Protect Limited is authorised and
regulated by the Financial Conduct Authority (FCA). Both the data Protection Act and our compliance to FCA
regulations places us under obligations of confidentiality to you. Your details will be held and used by
Pet Protect Limited and selected companies acting on our behalf to administer your policy. We may pass your
data to any relevant regulator or dispute resolution provider. We may also use your data for training and
testing purposes. Unless you have already notified us that you do not wish your details to be used for other
purposes, your details may also be used by us or carefully selected third parties for other marketing purposes.
We may disclose your information to our service providers and agents for these purposes. Pet Protect Limited
and the third parties may contact you by mail, telephone or email. If you do not want your data to be used for
other purposes and you have not already notified us please write to the Data Protection Officer at the address
below. To help keep your details accurate we may use information we receive from our partners. You can ask us
for a copy of your details and to correct any inaccuracies. To improve our service we may monitor or record
our communications with you.
Cookies - Gathering Information About Our Site
What is a cookie
Cookies are small text files placed on your computer or mobile device. Most websites use cookies and
are perfectly safe. They enable websites to provide personalised features. Most web browsers automatically
accept cookies.
Managing cookies
You can choose not to accept or to delete cookies that are stored on your computer by configuring your
internet browser to warn you each time a new cookie is about to be stored, so that you may make a decision
whether to accept or reject it. For more information please refer to the help section within your browser
software
How Petprotect.co.uk uses cookies.
Petprotect.co.uk uses cookies as a means of temporarily holding information about your current visit to
the site. Without cookies you will be unable to obtain a quote or purchase a policy on-line as they are
essential to the functioning and security of this process. Cookies are also used for recording what parts
of the service you use. We also use cookies to help us improve our site by showing us how different areas
of the site are being used. We will not link your name or address with the data we collect for statistical
purposes.
How Petprotect.co.uk uses Third Party Cookies.
Petprotect.co.uk uses the Google Analytics service. Google analytics records activity on our site and
gives us aggregated reports that we use to manage and tailor our websites to our audience. For example:
what web browsers are being used, which screen sizes are most common.
Further information about cookies
The Interactive Advertising Bureau is an industry body that
has produced a series of web pages which explain how cookies work and how they can be managed.
List of cookies used by Petprotect.co.uk
| Cookie |
Name |
Purpose |
| Session cookie |
ASPSESSIONIDCSCCRBDD
fujswc_data |
Used to maintain your transaction and keep it secure. |
| Petprotect tracking cookie |
Refsite |
Used to tailor the site to our audience. |
Google Analytics
(3rd Party Cookies) |
__utma
__utmb
__utmc
__utmz |
Used to estimate our audience size and usage pattern. |
Email
E-mail addresses are required in order to register for some features on Petprotect.co.uk. We will not pass on your e-mail address to any third party without your permission. We may in the future send you e-mail to provide information and keep you up to date with developments on Petprotect.co.uk. You can change your e-mail address at any time by contacting us via one of the routes detailed below.
Our Commitment to You
We are committed to meeting the highest standards of security. We make every effort to ensure confidentiality of your personal data, all customer data we collect is protected against unauthorised access. We are committed to providing a fraud-free web customer interface.
More Information / Your Comments
If you want more information or have any questions or comments relating to our privacy policy please email us at enquiries@petprotect.co.uk.
Alternatively, you can call our Customer Services Department on 0345 6024797 or write to:
Pet Protect
Furness House
53 Brighton Road
Redhill Surrey RH1 6RD